Support
Something not working, or a question the answers below do not cover? Email support@dancejournal.org and tell me what happened and which phone you are on. It is a one-person app, so replies come from me.
For questions about your data, see the privacy policy.
How do I share moves with my dance partner?
Open the Partner tab and tap Generate invite code. Give the code to your partner, who enters it in their own Partner tab. Once you are linked, any move you save can be shared from the move screen, and it appears in the journal you both see.
How do I unlink my dance partner?
Open the Partner tab and tap Unlink. The shared journal and every move in it disappear for both of you. Your own private moves are untouched, and either of you can start a new link afterwards.
Why did my videos disappear after reinstalling the app?
Videos you record for your own moves are stored only on your phone and are never uploaded, which is what keeps them private. That means they are not backed up: deleting the app or switching phones loses them, while your moves, notes, songs, and practice counts come back from your account.
My partner cannot see a video I shared.
A shared video is uploaded when you share the move and deleted from our storage as soon as your partner opens it, so it only needs to survive the trip. Ask them to open the move while they have a connection. If it says the video is no longer available, share the move again from your phone.
I forgot my password.
Tap Forgot password? on the sign-in screen and enter your email. The link in the email opens the app so you can set a new one, and it also works on a computer if the app is not to hand.
How do I delete my account?
Open the Profile tab and tap Delete Account. This permanently removes your account, your moves, line dances, songs, notes, the videos on that phone, and your partner link. It happens immediately and cannot be undone.